Sales & Support

Get familiar with the policies, terms, and conditions for the purchase, support, and serving of your Apple products.


Apple Core+

Apple Core+ covers your iPhone and iPod for 2 years from the purchase date and goes beyond the standard hardware repair and technical support. In addition, you can work with Apple Core Guru's to troubleshoot issues over the phone or at The Apple Core Store. 

Apple Core+ for iPhone, or iPad

Apple Core Protection Plan

Some services and repairs are covered under Apple Core plans. Check the terms and conditions of specific plans to verify which support services may be included with your Apple products. 

Repair Terms & Conditions

See information about repairs or service for Apple products that are not covered under an Apple Core warranty, extended service contract, or statutory warranty rights.

Express Replacement Service

Check the terms of our Express Replacement Service.

Training Service Terms & Conditions

Learn specifics about the training and services provided by The Apple Core at Customers' requests.

Sales Policies

Read the sales, purchase, return, and refund policies for Various Apple Core sales channels.

The Apple Core Store Gift Cards Terms & Conditions

Learns about the terms and conditions related to the purchase and use of The Apple Core Store Gift Card

The Apple Core Reservation FAQs

Learn about frequently asked questions related to the use of The Apple Core Reservations.